*Ring Ring Ring Ring*. That phone call sounded more urgent than usual especially since we received the call very early on Sunday. A gentleman in Markham broke the key into the front door of his business and was not able to enter the building. We dispatched a technician immediately to service the location. The technician removed the key from the lock and cut the customer a few new keys to ensure he always had a backup plan. He was so grateful about how fast we were and that he wouldn’t have to lose a day of business!